Quality and the Technology Lifecycle
February 18th, 1999
Filed under Presentation, Publications
presented at the SM/ASM 1999 conference
How do customer expectations for quality change as a technology matures? Using Geoffrey Moore’s technology lifecycle adoption model from Crossing the Chasm, this presentation and accompanying paper (co-authored with Kirk Hendrickson, and winner of conference best paper) explore quality considerations throughout the lifecycle. See presentation (pdf).
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