Why Are My Pants on Fire?

presented at the SM/ASM 2002 conference
This story of software pyromaniacs explores crisis-driven cultures and offers suggestions for taming the flames.  Also, a long overdue credit: Tim Lister inadvertently gave me the title for this talk.  There’s a story there, and I’ll tell it eventually.  In the meantime I just want folks to know that  I am indebted to him.  See presentation (pdf).