The Art of Influence
July 1st, 2002
Filed under Article, Publications
published in STQE Magazine, July/August 2002
Abby is a tester who can’t seem to make herself heard. She feels invisible in design meetings, and feels like she lacks credibility with the developers on the team. But she learns a few simple changes in her communication approach that improve her chances of being heard. See article (pdf).
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