published in STQE Magazine, May/June 2003
How do you keep your testing skills fresh?  This article suggests several ways to make sure you stay at the top of your game.  See article (pdf).

published in STQE Magazine, March/April 2003
Metrics give you plenty of data, but creating charts and graphs that properly showcase this data can be difficult. In this article co-authored with Kathy Iberle, read about six ways to improve your charts and graphs to make your data tell a story.  See article (pdf).

published in STQE Magazine, January/February 2003
Do you like what you’re doing?  What do you want to be doing several months from now?  What’s your ideal job?  Ready to take stock?  Here’s how.  See article (pdf).

published in STQE Magazine, September/October 2002
How to create and use diagrams and maps to improve your testing. See article (pdf).

published in STQE Magazine, July/August 2002
Abby is a tester who can’t seem to make herself heard. She feels invisible in design meetings, and feels like she lacks credibility with the developers on the team. But she learns a few simple changes in her communication approach that improve her chances of being heard.  See article (pdf).

published in STQE Magazine, May/June 2002
This article explains how non-technical managers can bring their unique talents to the table and avoid the dreaded “clueless” label.  See article (pdf).

published in STQE Magazine, January/February 2002
How can you achieve the lofty status of being an “indispensable” employee? This article provides pointers on how to become an employee employers can do without.  See article (pdf).

published in STQE Magazine, November/December 2001
Perhaps you’ve just changed careers and are looking for a leg up in your new chosen field. Perhaps you’re an old pro wondering how to take your career to the next level. No matter how long you’ve been doing what you do, it’s always good to have someone by your side to help move your career forward: a mentor.  See article (pdf).

(A Spanish translation of “Writing Effective Bug Reports“)
¡Hola a mis estimados colegas de habla Hispana! Estoy encantada de compartir con ustedes traducciones de uno de mis articulos realizadas por Angel Hermoza Salas (UNMSM from Perú). See article (pdf).

published in STQE Magazine, July/August 2001
Often, your ability to write good bug reports (and not the inherent severity of the bug) determines whether or not the bugs get fixed. This article discusses 4 simple things you can do to improve the effectiveness of your bug reports. See article (pdf).  También en Español (pdf).