Originally published on stickyminds.com Several years ago, I was having one of those difficult conversations with a manager. You know the kind of conversation I mean. A shift-uncomfortably-in-your-chair and hope-the-pain-is-over-quickly conversation, something like a visit to the dentist. He was concerned about bugs found after the software was released. So was I. He was in […]
Originally published on stickyminds.com The mood in the meeting was grim. All eyes were trained on Doris, the head of customer support. Doris surveyed the room as she spoke. “We have a problem in the field with the new release. Sixty-three users reported unrecoverable errors this week—a record high. An additional 152 people reported crashes, […]
Presented at Test Automation 2001 How do you know which kinds of automated tests are most likely to pay off quickly in your environment? This conference presentation and accompanying paper suggests a new way of looking at ROI and introduces a host of types of test automation to consider if you’re looking for “Bang for […]
presented at the SM/ASM 2001 conference When software managers learn that their software isn’t meeting customer expectations, the first thing many do is increase the test effort. This presentation illustrates how better testing can ironically lead to worse quality. See presentation (pdf).
Originally published on stickyminds.com “Dad, how do they find black holes?” I asked this question many years ago while walking with my father on a clear winter night, admiring the stars. Dad looked down at me, hands stuffed into his pockets, our breath visible in the cold air, and smiled. “Well, kiddo, since they can’t […]