published in STQE Magazine, November/December 2001 Perhaps you've just changed careers and are looking for a leg up in your new chosen field. Perhaps you're an old pro wondering how to take your career to the next level. No matter how long you've … [Continue reading] about Finding a Mentor
Originally published on stickyminds.com Some time ago, I was acting as a QA manager in a troubled organization. We were experiencing quality problems: the software was shipping with more defects than we wanted and was becoming less rather than … [Continue reading] about The Problem Isn’t Always THE Problem
Originally published on stickyminds.com Some of my all-time favorite bugs are spectacular crashes. They’re fun to watch and rewarding to find. But when software crashes, it’s obvious that something has gone wrong. Much more difficult to catch—and … [Continue reading] about The Science of Catching Hidden Bugs
published in STQE Magazine, July/August 2001 Often, your ability to write good bug reports (and not the inherent severity of the bug) determines whether or not the bugs get fixed. This article discusses 4 simple things you can do to improve the … [Continue reading] about Writing Effective Bug Reports
Originally published on stickyminds.com Several years ago, I was having one of those difficult conversations with a manager. You know the kind of conversation I mean. A shift-uncomfortably-in-your-chair and hope-the-pain-is-over-quickly … [Continue reading] about What’s in a Name? Everything.